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Principais características do Serviço de Garantia Estendida da Absen
Absen offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.
Qual o prazo para realizar um reparo?
Absen offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.
Qual é o tempo de resposta?
Absen offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.
Quando utilizar o Serviço de Garantia Estendida da Absen
Absen offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.
O que é o Serviço de Manutenção da Absen?
Maintenance services are tailored to each customer's screen conditions and requirements, including: module repair, on-site service, regular inspections, spare parts replacement, etc.
Service Content:
1. Online Technical Support: Professional online acceptance and fault handling process provided via the service hotline. Upon calling the after-sales service hotline, service experts and R&D quality experts will provide customers with a response and information about specialized online acceptance and troubleshooting process.
2. Faulty Parts Repair Customers can send faulty parts to Absen's designated service center for repair. After the faulty parts have been repaired, they will be mailed back to the customer by Absen.
3. On-Site Service: Professional engineers can be dispatched by Absen to perform repairs on-site.
4. Training Service: Training on product knowledge, daily usage, and maintenance
5. Customized Service: Absen provides tailored services based on customer needs.
Conteúdo do Serviço
We're here to help when you need customized maintenance such as multiple yearly inspections or on-site service within 4 hours.
What does Absen’s Installation and Construction Service Consist of?
Absen provides screen installation, construction, and debugging services (excluding steel structure materials and installation):
Service Content:
1. Installation of screen, distribution box, and control equipment
2. System debugging, testing, and acceptance
3. Instruction on regular maintenance precautions
When to Use Absen’s Installation and Construction Service?
In the event that the customer or project service provider is unable to install display screens.
What does Absen’s Project Handover Service Consist of?
Absen assigns professional engineers to customer sites for screen installation construction and commissioning, including screen installation, distribution box installation, control equipment installation, etc., so that the screens can be debugged, tested, and accepted.
Service Content:
1. Steel structure design and installation
2. Installation of screen, distribution box, and control equipment
3. System debugging, testing, and acceptance
4. Instruction on regular maintenance precautions