FAQ Category ALL

This is recommended for outdoor fixed display screens that have been in continuous use and have accumulated dust and dirt.

Debugging and equipment repair services can be provided by Absen engineers on the customer's premises as needed. Service Content: 1. Rapid and comprehensive equipment failure detection and positioning 2. Debugging of the equipment as a whole

1. For failures of module, power supply, adapter board, fan, etc. on the display screen. 2. For control system failures on the display screen (Graphics Card, Multi-Function Card, Transmission Card, Receiving Card). 3. For failures in distribution boxes and peripheral devices. Troubleshooting and maintenance can be carried out via Absen's on-site service.

When spare parts such as display screen modules, receiving cards, or adapter boards fail, customers can send the individual spare parts to Absen's designated repair center for servicing. 1. Faults are reported by the customer and sent to Absen's designated repair facility. 2. Absen returns the parts to the customer after the repair is completed.

1. For failures of module, power supply, adapter board, etc. on the display screen: 2. For control system failures on the display screen (Graphics Card, Multi-Function Card, Transmission Card, Receiving Card). 3. For faults in other equipment configured by Absen.

Absen provides screen and control system accessories purchasing services for customers who need spare parts. Service Content: On-site training can be provided by Absen engineers and technicians for users and maintenance personnel related to customers.

1. Purchase of module, power supply, transmission card, receiving card, multifunction card used on the display screen; 2. Purchase of connecting network cables, row cables, power cables, etc.; 3. Other Absen panel parts and connectors.

On-site training can be provided by Absen engineers and technicians for users and maintenance personnel related to customers. Service Coverage: Professional training on the everyday operation and maintenance of display screens, distribution boxes, and control equipment.

Customers looking to learn about Absen's product knowledge, how display screens are used on a daily basis, and how they are maintained can opt for this service.

1. The warranty period for spare parts purchased together with the display screen matches the warranty period for the screen. 2. Spare parts purchased separately are covered by a 1-year warranty.