Providing true-to-life LED display solutions and services has been Absen's core competency since the company's founding. Through providing outstanding service, Absen has become a global leader and the first LED manufacturer to achieve a 5-star rating in the "Goods After-Sales Service Evaluation System" standard certification.
A pioneer in the LED display industry, Absen introduced the concept of a multi-media customer service center, which offers multi-channel access through social media, phone, official website, email, etc. With this service, customers enjoy access to round-the-clock instant response, a five-minute diagnostic process, as well as 30-minute online problem resolution. The goal is to guarantee the quality and effectiveness of online services.
Contact Information for Absen's Full-Media Customer Service Center:
Telephone: 400-700-3278 Official Service Hotline Absen Official Service Email:
[email protected]
Website: https://www.absen.cn/support/service
1. Management of the project, including initiation, meetings, progress reporting, and on-site measurements. 2. Preparation of construction plans, steel structure drawings, wiring diagrams, etc. 3. Communication with customers, preparation and provision of documents on site. 4.Guidance for screen installation (excluding instructions on the construction of steel structures and the laying of main cables). 5. System debugging, testing, and acceptance. 6. Training on precautions for regular maintenance
Absen can provide project management and tracking services for large turnkey installation projects in cases where the contractor does not have professional project managers or project management capabilities.